Loyal4D Terms & Conditions – A Complete Guide for Malaysian Players

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Player") and loyal4d ("Platform", "we", "us") regarding the use of the website and services provided at loyal4d.best. By accessing, registering for, or using any part of this platform, you confirm that you have read, understood, and agreed to be bound by these Terms.

These Terms take effect from 1 January 2026 and supersede all previous versions. Loyal4d reserves the right to amend these Terms at any time with appropriate notice to players. Continued use of the platform after any amendments have been communicated will be considered acceptance of the updated Terms.

2 Account Eligibility

To register and use loyal4d's services, you must meet the following requirements:

• Must be at least 18 years old on the date of registration.
• Are not subject to any local legal restrictions regarding participation in betting activities.
• Have full legal capacity to enter into a binding agreement.
• Register under your own name and not on behalf of any third party.
• Not currently under a voluntary self-exclusion period on the loyal4d platform.

Loyal4d reserves the right to request age and identity verification at any time. Players who fail to submit the required verification within the specified period may have their accounts suspended until the process is complete.

One Account Per Player

Each player is permitted to hold only one active account. Detection of duplicate accounts will result in the closure of the excess accounts and freezing of balances pending investigation. Where duplicate accounts are identified, loyal4d reserves the right to retain only the earliest registered account and close the rest.

3 Account Responsibility

You are solely responsible for keeping your account login credentials confidential — including your username, password, and any two-factor authentication codes. loyal4d will not be held liable for any losses arising from third-party access to your account due to your failure to safeguard your login information.

• Do not share your login credentials with anyone, including family members.
• Use a strong, unique password that is not shared with any other service.
• Log out of your account after every session, especially on shared devices.
• Contact loyal4d support immediately if you suspect your account has been compromised.

You are also responsible for ensuring that all information you provide to loyal4d is accurate, current, and complete. False or misleading information may result in account closure and forfeiture of any remaining balance.

4 Deposits & Withdrawals

Deposit

Loyal4d accepts deposits via the following Malaysian payment methods:

• DuitNow (Instant Transfer)
• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• FPX — Maybank2u, CIMB Clicks, and all local banks that support FPX

The minimum deposit is RM 10 and processed immediately once payment is confirmed by the payment provider. loyal4d does not charge any fees for deposits. However, your payment provider may apply their own transaction fees.

Withdrawals

The minimum withdrawal is RM 50. Withdrawal requests will be processed within the following timeframes based on your VIP tier:

• Bronze & Silver: Within 15–60 minutes (during normal operating hours)
• Gold: Within 10–30 minutes
• Platinum: Within 5–15 minutes
• Diamond: Within 5 minutes or less

All withdrawals must be processed to the same payment method or account name used for the deposit, for identity verification and anti-money laundering purposes. loyal4d reserves the right to request additional verification documents before processing large withdrawals.

5 Bonuses & Promotions

All bonuses and promotions offered by loyal4d are subject to the specific terms stated in each offer. The general conditions that apply to all bonuses are as follows:

• Each bonus may only be claimed once per player unless otherwise stated.
• Bonuses cannot be directly converted to cash without first meeting the specified turnover requirements.
• Turnover requirements are calculated based on the total wagering amount that must be reached before withdrawals are permitted.
• Bonus validity is typically 7 days from the date of credit unless otherwise stated.
• Loyal4d reserves the right to void bonuses and any winnings derived from them in the event of misuse.

VIP Cashback

Weekly cashback for VIP Silver through Diamond members (5%–15%) is credited with no additional turnover requirements and can be withdrawn immediately. Cashback for Bronze members (3%) carries a minimal 1x turnover requirement. All cashback is calculated based on net losses from the previous week and credited every Sunday.

Bonus Restrictions

The following activities are strictly prohibited in relation to bonus usage and may result in account closure:

• Bonus hedging — using multiple accounts to guarantee bonus winnings.
• Using automation software or bots to place bets in order to meet turnover requirements.
• Colluding with other players to abuse bonuses.

6 Game Rules

All games on loyal4d are subject to their respective game-specific rules. The general rules that apply to all games are:

• The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during gameplay, any affected bets will be returned to the player.
• Loyal4d uses an independently verified RNG (Random Number Generator) for all games based on random number outcomes.
• The use of assistance software, bots, or any other automated methods during gameplay is strictly prohibited and may result in immediate account closure.

Sports Betting

For Sports Betting including Malaysia Super League football, EPL, badminton, and e-sports, the following additional rules apply:

• Confirmed bets cannot be cancelled unless the match is postponed or called off.
• Loyal4d reserves the right to decline or restrict any bet without providing a reason.
• Odds are offered based on the information available at the time the bet is placed. Any change in odds after a bet has been confirmed will not affect that bet.

7 Responsible Gaming

Loyal4d is deeply committed to responsible gaming. We provide the following tools to all players through their account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Betting Limits: Set a maximum limit for each individual bet.
• Temporary Break: Suspend your account for 24 hours, 3 days, one week, or one month.
• Self-Exclusion: Choose to self-exclude from the platform for a minimum period of 6 months up to a lifetime ban.

If you feel that gaming is starting to affect your daily life, personal relationships, or finances, please seek help. More information is available on our Responsible Gaming ours.

8 Security & Privacy

Loyal4d takes your data security very seriously. All personal information and financial transactions are protected with 256-bit SSL encryption. Our full policy on how we collect, use, and safeguard your data is set out in Privacy Policy ours.

We comply with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) in handling our players' personal information. Your data will not be sold or shared with advertisers or third parties for marketing purposes without your explicit consent.

KYC Verification

As part of our anti-money laundering (AML) efforts, loyal4d may require players to submit identity verification documents (KYC — Know Your Customer) before processing withdrawals above a certain threshold. Documents typically requested include a copy of a valid Malaysian MyKad or passport.

9 Account Closure

Closure by Player

You may request to close your loyal4d account at any time by contacting our support team via live chat or email at support@loyal4d.best. Any remaining balance will be processed for withdrawal once all active bonus turnover requirements have been completed or cancelled.

Closure by loyal4d

Loyal4d reserves the right to close, suspend, or restrict any player's account under the following circumstances:

• Violation of any part of these Terms.
• Detection of fraudulent activity, money laundering, or bonus abuse.
• Failure to submit identity verification documents within the stipulated timeframe.
• Duplicate account registration.
• Use of automated software or unauthorised methods.

In cases of closure due to serious violations, loyal4d reserves the right to forfeit any account balance associated with the offending activity.

10 Liability Limit

Loyal4d is not liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use the platform, including but not limited to:

• Service disruptions caused by planned or unplanned system maintenance.
• Internet connection failure on the player's end.
• Game outcomes that are not in the player's favour — provided the RNG system is functioning correctly.
• Financial losses resulting from the player's own betting decisions.

Loyal4d's maximum liability in any claim is limited to the total amount you have deposited within the 30 days preceding that claim.

11 Amendment of Terms

Loyal4d reserves the right to amend these Terms at any time. When material changes are made, we will notify players via:

• An in-platform notification the next time you log in.
• Email the address registered to your account.
• Updates to the Terms & Conditions page with a clearly stated revision date.

Continued use of the platform after notice has been given will be considered acceptance of the amended terms. If you do not agree with the changes, you may close your account by contacting our support team.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms or your use of the loyal4d platform, please contact us via:

• Live Chat: Available 24/7 on the platform — click the support icon after logging in.
• Email: support@loyal4d.best — response time is typically within 3 hours.

The loyal4d support team is Malay-speaking and ready to assist you with all account, transaction, and platform-related matters. We target a response time of under 3 minutes for live chat enquiries.